Privacy Policy
Last updated: February 28, 2026
Introduction
Emmie ("we," "our," or "us") is committed to protecting your family's privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI family assistant service.
Information We Collect
When you use Emmie, we may collect:
- Messages and conversations you send to Emmie through any channel (SMS, WhatsApp, Telegram, GroupMe, Voice, Web)
- Family information you share, such as names, preferences, schedules, and contacts
- Account information for paid plans, including email and payment details
- Usage data such as which agents you interact with and how often
How We Use Your Information
We use your information to:
- Provide and improve Emmie's services
- Route your messages to the appropriate specialist agent
- Remember your family's preferences and history
- Send reminders and notifications you request
- Process payments for paid plans
Data Security
We take your data security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices to protect your information.
Data Sharing
We do not sell your personal data. We do not share your family's information with third parties for marketing purposes. We may share data with service providers who help us operate Emmie (such as cloud hosting and messaging providers), but only as needed to deliver the service.
Your Rights
You have the right to:
- Access the data we have about your family
- Request deletion of your data
- Export your data
- Opt out of non-essential data collection
Children's Privacy
Emmie is designed for family use. Children under 13 should use Emmie with parental supervision. We do not knowingly collect personal information from children under 13 without parental consent.
Contact Us
If you have questions about this Privacy Policy, text Emmie at (877) 703-6643 or email us at privacy@tryemmie.com.